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HEALTH AND WELLNESS CENTER AND PHARMACY

Health Center
757-315-8100
Pharmacy
757-224-9681 

2238 Todds Lane
Hampton VA 23666

Center hours are:
Monday - Thursday
7:00am – 6:00pm
Friday & Saturday
8:00am – 1:00pm
Pharmacy hours are:
Monday - Thursday
8:00am - 6:00pm
(closed 1:00 - 2:00 for lunch)
Friday & Saturday
9:00 - 1:00

image of newsletter
Health Notes - October 2016
Health Notes - August 2016

in partnership with
Marathon Health for Life logo

Health and Wellness Center logo
Our goal is to help you achieve your optimum health. To reach this goal, the Employee Health & Wellness Center staff are licensed to diagnose, treat, and prescribe for a wide variety of common illnesses and injuries. In addition to sick care, you have access to a full range of health assessment, coaching and disease management services — all from a convenient location. Services are available to HCS full-time and job share employees and preventive care is available at no charge. Eligible employees on the CDHP, or those without HCS insurance coverage will have a $20 fee for a sick visit.
Services are free to employees on the HMO/POS or PPO plan.

 

Primary Care

Bronchitis
Common cold
Constipation
Cough
Diarrhea
Ear pain
Eye infections
Headache
Nausea and Vomiting
Nosebleed
Sinus infections
Skin infections/rashes
Strep throat
Warts

Disease Management

Allergies
Arthritis
Asthma
Back pain
Coronary artery disease COPD Congestive heart failure
Diabetes
Gastric esophageal reflux disease Hypertension
Metabolic syndrome
Obesity
Osteoarthritis
Peptic ulcer disease
Rheumatoid arthritis

Prevention

Health Screenings
Blood pressure
Body Mass Index
Cholesterol
Glucose

Health Coaching
Nutrition
Physical activity
Smoking cessation
Stress management
Weight loss

Lab Services

Blood work and lab tests processed at the Center for A1C, lipid panel, fasting and random glucose, rapid strep, urinalysis, oxygen saturation levels, mono, pregnancy. All other lab tests can be drawn and sent to an external lab for processing.

photo of blood pressure being taken.

Why is Hampton City Schools sponsoring a health center for its employees?
Hampton City Schools (HCS), in partnership with Marathon Health, is expanding its health and wellness services as part of its commitment to improving employee health. The services are designed to help you achieve your highest level of health as well as to provide convenient access to high-quality care at work, to help you better understand your own health, and to provide you with the tools and support to address any health concerns you may have. In September 2014, the doors were opened to the Hampton City Schools Employee Health & Wellness Center.

Who can use the Employee Health & Wellness Center?
The Center is open to full-time and job share employees, regardless of insurance coverage.

Why should I go to the Employee Health & Wellness Center?
The Center is a convenient place for all eligible participants to obtain preventive and sick care as well as health coaching and education about chronic conditions. There are several benefits for using the Health and Wellness Center:
• Time: Little or no waiting time for scheduled appointments
• Cost: All preventive and work related visits are free. If you are on the Consumer Driven Health Plan, or not covered under HCS insurance, there will be a fee for a sick visit. If you are on the HMO or PPO plan, there is no charge to you for a sick visit.
• Convenience: Easy access to care for diagnosis and treatment of illness or injury.

Will you prescribe medications?
A licensed clinician is available to prescribe medications for conditions that are treated in the Health and Wellness Center.

Who operates the Employee Health & Wellness Center?
Marathon Health is our partner, dedicated to bringing quality health services to employees at the workplace by providing medical care, guidance to help better understand health risks and conditions, and support to help people manage their health. Marathon Health operates health centers nationwide, with a focus on helping people become more active in their own health and healthcare.

What are the hours of the Employee Health & Wellness Center?
The hours of the Center are:
Monday - Thursday
7:00am – 6:00pm
Friday & Saturday
8:00am – 1:00pm

Where is the Employee Health & Wellness Center located?
The Center will be centrally located and easily accessible at 2238 Todds Lane (near the intersection with Mercury Blvd and across from Zaxby’s).

What is the cost to use the Health & Wellness Center?
Preventive care provided at the Health & Wellness Center is available at no charge. Sick visits for employees on the consumer driven health plan, or those without HCS insurance coverage, will cost $20. Employees in the
HMO or PPO plan will not have a fee for visiting the Health & Wellness Center. The Health & Wellness Center will accept payment in the form of a debit card or credit card.

Who works at the Health & Wellness Center?
The Health and Wellness Center is staffed by a full-time licensed family nurse practitioner (FNP), a part-time FNP and two medical assistants. Depending on the nature of your visit, you will have an appointment with the clinician who is best suited for your appointment type. The FNPs are trained in primary care, health coaching, and managing chronic diseases and operate under the guidance and supervision of a physician. Many private doctors’ offices operate similarly. The medical assistants are available to help you schedule appointments, access the eHealth Portal, and to answer any questions you may have about the Center or the services you receive.

A nurse practitioner, sometimes known as an advance practice nurse, is a registered nurse (RN) who has additional training and education in a specialty area. Nurse practitioners have a master’s degree in nursing (MS or MSN) and board certification in their specialty. Licensed as nurse practitioners and registered nurses, NPs follow all the rules and regulations of the Nurse Practice Act of the state where they work. Some nurse practitioners seek accreditation through a national board exam process to earn additional credentials, such as Certified Family Nurse Practitioners (CFNPs). The duties of an NP typically include, but are in no way limited to, the following:
• Diagnosing and treating acute illnesses, infections, and injuries
• Diagnosing, treating and monitoring chronic diseases such as diabetes and high blood pressure
• Obtaining medical histories and conducting physical examinations
• Prescribing medications
• Prescribing physical therapy and other rehabilitation treatments
• Providing health maintenance care for adults, including annual physicals
• Collaborating with physicians and other providers as needed, including providing referrals
• Counseling and educating patients on health behaviors, self-care skills, and treatment options

How do I schedule my appointments?
You will receive a welcome package in the mail from Marathon Health. This package is sent to the address that Hampton City Schools has on file. The welcome package will include a letter that has your username and a temporary password to the Marathon eHealth Portal. To schedule appointments, you may call the Center at 757-315-8100 or schedule your appointment via the Marathon eHealth portal at www.marathon-health.com/myphr. Just click on the Appointments tab on the menu bar that runs across the top of the screen. You can use the Appointments Wizard to access the first available appointment that meets your requirements.

How long should an appointment take?
Most sick visits and coaching appointments will take about 20 minutes unless it is a Comprehensive Health Review, which may last up to 45 minutes.

Do I have to schedule an appointment or can they accommodate walk-ins?
To reduce your wait time, we recommend scheduled appointments. When possible, the staff at the Center will accommodate walk-in visits. A certain number of appointments are open each day to accommodate same-day requests. If you have a specific time you need for an appointment, it is recommended that you call the Center or schedule an appointment online for a time that is most convenient to you.

PATIENT SERVICES:
What services are available at the Health & Wellness Center?
Services available:
• Care: for a wide variety of common illnesses such as sore throats, headaches, skin problems, infections, sprains and strains, blood draws, and prescriptions
• Assessments: free health screening for cholesterol, blood pressure, glucose levels, height, weight, and body mass index (BMI)
• Coaching: for personal health issues or concerns including weight loss, stress management, tobacco cessation, physical activity
• Chronic Condition Education & Coaching: for diabetes, heart problems, high blood pressure, high cholesterol, respiratory conditions and lower back pain
• Website: personal health record, health information, and tools and resources for a healthier life
How does the Health & Wellness Center complement my existing relationship with my Primary Care Physician or Specialist?
The healthcare provided at the Health Center is available for you to use if you choose. These services should be used as an adjunct to your primary care physician (PCP). Your personal health information from treatment received at the Center will be shared with your PCP with your consent. It is not the intention of the Center to disrupt current patient/provider relationships. The Marathon Health providers encourage you to develop and strengthen your relationship with a PCP. If you do not have a PCP, Marathon Health will help you find a PCP in the community.

CONFIDENTIALITY:
Will my private health information be shared with my employer?
Marathon Health, a third-party vendor, staffs and manages the Center to ensure privacy and confidentiality of individual data at all times. The same rules that protect your privacy at a local physician’s office protect your information at the Center. Your health information related to workplace injuries or occupational illnesses may be disclosed to your employer in order to comply with laws and regulations related to workers’ compensation. Your employer is also permitted to use certain health information for the purpose of administering your group health plan. For example, your health information may be disclosed for the management of health plan premium incentive programs. Your personal health information that is unrelated to your employment or health plan incentives will not be shared with your employer.

How much information will Hampton City Schools receive about the services provided at the Health & Wellness Center?
Marathon Health will report to your employer de-identified, aggregate information, for example:
• How many people visited the center
• How many people participated in the health screenings
• The prevalence rate of certain risk factors (i.e. smoking, obesity, high blood pressure)
• Cost savings associated with center usage
• Reasons for visiting the center: acute care, health coaching, health screening

Will the health information related to my visits be available to me in my personal health record?
All activity that takes place at the Center is recorded into the patient database that creates the Personal Health Record (PHR) and Electronic Medical Record (EMR) on the Marathon eHealth Portal. The PHR and EMR share
the same medical information and you will be able to view all of this content on the password-protected eHealth Portal.

TECHNOLOGY
What is the eHealth Portal and how is it used?

The eHealth Portal is the website that Marathon Health provides for employees that contains a Personal Health Record (PHR), health content, interactive diet and activity trackers, and an Electronic Medical Record (EMR) for the clinician to manage and monitor the health of the participants. The foundation for the website is the Personal Health Record that includes the information collected from the health screening and Health History and Risk Assessment Questionnaire (HHRA). The PHR organizes all medical information in one place, including your treatment plans, notes on goals, and a record of the progress made towards achieving health goals.

Who has access to my Personal Health Record?
The Personal Health Record (PHR) is completely confidential and any personal information that is recorded in your PHR will not be shared. Personal health information is protected by law and is never shared with your employer. All personal health information is protected by HIPAA regulations and it is against the law to share it with anyone without express written consent. Key privacy provisions in HIPAA establish that patients must be able to access their records and correct errors, in addition to being informed of how their personal information will be used. Patient information can only be shared to treat the patient and cannot be used for marketing purposes without their explicit consent. The Marathon Health Privacy Policy is outlined on the eHealth Portal and is provided at the time of service in the Center.

photo of the pharmacy

Frequently Asked Questions (FAQ’s) about the Hampton City Schools Employee Pharmacy

Prescription Transfer Form

Services - Our pharmacy will fill prescription drugs and sell some over-the-counter (OTC) products that you would typically find at a pharmacy.  Both prescriptions and OTC products will be available at a lower cost.  90 day prescriptions can be filled at our pharmacy without needing to go through mail order.  Prescriptions can be brought in to the pharmacy or called in by doctors or our Employee Health & Wellness Center providers.   

Eligibility - All employees are eligible to purchase our OTC products that are available at the pharmacy.  All full-time and job share employees who are enrolled in one of our HCS Anthem medical plans are eligible to use the pharmacy to fill their prescriptions.  In addition, all spouses and children of all ages who are covered under one of our Anthem medical plans can use the pharmacy to fill prescriptions.  

Cost - Prescriptions and OTC products can be purchased from our pharmacy at a lower cost.  Prescription costs will differ based on enrollment:

HMO/POS or PPO Coverage
There is no deductible when you fill your prescriptions at our pharmacy.  Those employees and dependents covered under our HMO/POS or PPO plan will pay $2 (or less)/$15/$25 copays.  
CDHP Coverage
Employees and their dependents covered under the CDHP will still be responsible for their plan deductible.  Costs for prescriptions filled at our pharmacy will be less expensive than those filled at other traditional pharmacies.  The cost of the prescriptions will be applied to the deductible. 

Location - Our pharmacy is located in the back of the same building as our Employee Health & Wellness Center at 2238 Todds Lane.  Parking is available along the side of the building and access is through a door at the rear of the left side of the building. 

Hours - Our pharmacy hours are tied to our Employee Health & Wellness Center.  The pharmacy is open 30 minutes later than our Health & Wellness Center so that employees seen at the end of the day can still have their prescriptions filled after their office visit.  Our pharmacy is open:

Monday - Thursday
8:00am - 6:00pm
(closed 1:00 - 2:00 for lunch)
Friday & Saturday
9:00 - 1:00

Kristin Duke, pharmacy manager for the Hampton City Schools Employee Pharmacy talks about customer prescription
savings and other ways employees can save money by using the HCS pharmacy.

 

Aerian Joyner is a family nurse practitioner who works at the new HCS Health & Wellness Center.
She and Wired In host, Diana Gulotta, discuss the benefits of Hampton City Schools employees using the facility.


©2017 HAMPTON CITY SCHOOLS All rights reserved - One Franklin Street, Hampton Virginia 23669 - 757-727-2000

HCS does not discriminate on the basis of race, color, national origin, sex, disability, age or other protected classes in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following person has been designated to handle inquiries regarding the non-discrimination policies: Robbin G. Ruth, Executive Director, Human Resources, One Franklin Street, Hampton, VA 23669 757-727-2000. 

1.     PURPOSE

Hampton City Schools (HCS) is committed to making its website accessible for all, including individuals with disabilities, and strives to ensure accessibility currently and as new technologies emerge.  The division welcomes questions and feedback on the site’s accessibility at each development phase.  By clicking on “Contact” at the upper right of the main webpage, all users are able to “Help Resolve a Concern,” “Share a Story,” “Provide Feedback,” and “Ask a Question.”  Additionally, the Contact Us page provides direct email access to HCS Webmaster Vickie Carper, vcarper@hampton.k12.va.us

2.      DEFINITION

HCS’s computer systems and networks include all of the computer hardware, operating system software, application software, stored text, data files, electronic mail (email), local databases, externally accessed databases, CD-ROM, optical media, clip art, digital images, digitized information, communications technologies, and new available technologies. 

3.      HCS WEBMASTER AND ACCESSIBILITY

The HCS website is designed and monitored by HCS Webmaster Vickie Carper, who serves as the gatekeeper for website content and accessibility.   The Webmaster is under the direction of the Executive Director of Public Relations and Marketing, supervised by the Director of Graphics.

Web visitors using assistive technology who may have trouble accessing information on the website may contact the HCS Webmaster, vcarper@hampton.k12.va.us., the Executive Director of Public Relations and Marketing, dgulotta@hampton.k12.va.us, and/or the Director of Graphics, mhouser@hampton.k12.va.us.

When submitting a question or concern via email, “accessibility” should be included in the subject line.  Every reasonable attempt will be made to address the user’s concern within twenty-four hours.  To assist HCS in responding appropriately, all inquiries should include the following information:

·      A description of the accessibility concern or question;

·      The webpage address of the requested material;

·      The format in which the user prefers to receive the material;

·      The user’s contact information, including preferred method of contact.

Some documents on the website are in a portable document format (PDF).  The Adobe website provides a free service to convert Acrobat PDF files to other formats, including text and HTML.  Adobe’s web-based tool will quickly change an Acrobat file into an HTML file or textile.  The online PDF conversion form is available on the online conversion tool for using Adobe Acrobat.  With this tool, users can read PDF files with a screen reader.  Adobe and the Trace Research Center also offer a free Acrobat conversion service that converts PDF files to text or HTML format by sending a user’s request via email.  All individuals with internet service can access the online conversion tool for using Adobe Acrobat PDF website.

4.      SELF-MONITORING

HCS monitors all technology resource activity and requires all employees, students and individuals with access to HCS computer systems and networks to annually read and sign an Acceptable Use Policy.  See School Board Policy IIBEA for Students; School Board Policy GBBB for Employees.

Prior to posting new website content, the HCS Webmaster determines if the proposed content meets the criteria of the World Wide Web Consortium (W3C).  Periodically the HCS Webmaster checks the website with a recognized website checker such as 508 Checker and WAVE.  If the audit identifies issues of concern or content errors that impede accessibility to any user, the concerns/errors are evaluated and remedied within a six-week period.

5.       DISCLAIMER

HCS’s website and computer systems and networks are provided on an “as, as available” basis.  HCS makes no warranties, expressed or implied, without limitation, regarding the fitness for a particular purpose regarding any service provided by the system and any information contained or software used therein.  The division uses hardware and software provided by third-party technology vendors.  Therefore, the division does not warrant that the functions or services performed by, or that the information or software on the system, will meet the user’s requirements.