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If you have a school-related problem, we want to help solve it.

For the fastest resolution to your problem, please call the individuals or offices below in the order listed.
Write down the name of everyone you speak with and keep all documents and letters related to your problem.

Issues about your child’s learning

  1. Classroom teacher
  2. Assistant principal
  3. School principal
  4. The executive director who oversees your child's school

General school issues

  1. School principal
  2. The executive director who oversees your child's school

Discipline (Learn about the Student's Rights & Responsibilities Handbook)

  1. Assistant principal
  2. School principal
  3. The executive director who oversees your child's school
  4. Student Services | 757-727-2135

Transportation / Busing

  1. Transportation department | 757-727-1079


  1. Assistant principal
  2. School principal
  3. The executive director who oversees your child's school
  4. Student Services | 757-727-2135

English Language Learners

  1. Classroom teacher
  2. Assistant principal
  3. School principal
  4. ESL Office | 757-727-2026

Special Education

  1. Classroom teacher
  2. Assistant principal
  3. School principal
  4. Special Education office | 757-727-2401

Policy / Legal

  1. Questions and concerns about policy matters (which apply to the entire school system rather than a particular student or school) may be directed to the Public Relations office | 757-727-2011


757-727-2000 PHONE • 757-727-2002 FAX

Have a school safety concern?
Text 757-273-7912 to report it.

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Can't find what
you're looking for?

Families, staff and community members can call 757-727-2000 Monday-Friday during the hours of 8:30 a.m. to 4:30 p.m. for help finding information about Hampton City Schools.

Email the HCS Webmaster, Vickie Carper directly. WEBSITE ACCESSIBILITY PROTOCOL

©2017 HAMPTON CITY SCHOOLS All rights reserved - One Franklin Street, Hampton Virginia 23669 - 757-727-2000

HCS does not discriminate on the basis of race, color, national origin, sex, disability, age or other protected classes in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following person has been designated to handle inquiries regarding the non-discrimination policies: Robbin G. Ruth, Executive Director, Human Resources, One Franklin Street, Hampton, VA 23669 757-727-2000. 

1.     PURPOSE

Hampton City Schools (HCS) is committed to making its website accessible for all, including individuals with disabilities, and strives to ensure accessibility currently and as new technologies emerge.  The division welcomes questions and feedback on the site’s accessibility at each development phase.  By clicking on “Contact” at the upper right of the main webpage, all users are able to “Help Resolve a Concern,” “Share a Story,” “Provide Feedback,” and “Ask a Question.”  Additionally, the Contact Us page provides direct email access to HCS Webmaster Vickie Carper,


HCS’s computer systems and networks include all of the computer hardware, operating system software, application software, stored text, data files, electronic mail (email), local databases, externally accessed databases, CD-ROM, optical media, clip art, digital images, digitized information, communications technologies, and new available technologies. 


The HCS website is designed and monitored by HCS Webmaster Vickie Carper, who serves as the gatekeeper for website content and accessibility.   The Webmaster is under the direction of the Executive Director of Public Relations and Marketing, supervised by the Director of Graphics.

Web visitors using assistive technology who may have trouble accessing information on the website may contact the HCS Webmaster,, the Executive Director of Public Relations and Marketing,, and/or the Director of Graphics,

When submitting a question or concern via email, “accessibility” should be included in the subject line.  Every reasonable attempt will be made to address the user’s concern within twenty-four hours.  To assist HCS in responding appropriately, all inquiries should include the following information:

·      A description of the accessibility concern or question;

·      The webpage address of the requested material;

·      The format in which the user prefers to receive the material;

·      The user’s contact information, including preferred method of contact.

Some documents on the website are in a portable document format (PDF).  The Adobe website provides a free service to convert Acrobat PDF files to other formats, including text and HTML.  Adobe’s web-based tool will quickly change an Acrobat file into an HTML file or textile.  The online PDF conversion form is available on the online conversion tool for using Adobe Acrobat.  With this tool, users can read PDF files with a screen reader.  Adobe and the Trace Research Center also offer a free Acrobat conversion service that converts PDF files to text or HTML format by sending a user’s request via email.  All individuals with internet service can access the online conversion tool for using Adobe Acrobat PDF website.


HCS monitors all technology resource activity and requires all employees, students and individuals with access to HCS computer systems and networks to annually read and sign an Acceptable Use Policy.  See School Board Policy IIBEA for Students; School Board Policy GBBB for Employees.

Prior to posting new website content, the HCS Webmaster determines if the proposed content meets the criteria of the World Wide Web Consortium (W3C).  Periodically the HCS Webmaster checks the website with a recognized website checker such as 508 Checker and WAVE.  If the audit identifies issues of concern or content errors that impede accessibility to any user, the concerns/errors are evaluated and remedied within a six-week period.


HCS’s website and computer systems and networks are provided on an “as, as available” basis.  HCS makes no warranties, expressed or implied, without limitation, regarding the fitness for a particular purpose regarding any service provided by the system and any information contained or software used therein.  The division uses hardware and software provided by third-party technology vendors.  Therefore, the division does not warrant that the functions or services performed by, or that the information or software on the system, will meet the user’s requirements.